CNAE 8220-2/00 · Brazil
Atividades de teleatendimento
4,558 active companies in the Brazilian CNPJ registry have this CNAE as their main activity. Look up companies and explore their distribution by state and city.
Source: Receita Federal, CNPJ Open Data · October 2026 publication
What this list shows
We count each active company in the Brazilian CNPJ registry once, by its head office and this CNAE as its main activity. Branches and secondary activities are excluded from this scope. The total describes the registry, not market revenue or company quality.
- Active companies
- 4,558
- 448th of 1,329 activities
- Opened in 12 months
- 1,212
- +38.8% · 328th by openings
- Of every 100 companies in the country
- 0.0
- do this activity
- Openings per 100 active
- 27
- in the country: 21
Active companies in this activity
More active establishments and higher registered capital first. This order is not a quality assessment or recommendation.- ALMAVIVA EXPERIENCE S.A.São Paulo (SP)
- AEC CENTRO DE CONTATOS S/ABelo Horizonte (MG)
- BRASILCENTER COMUNICACOES LTDARio de Janeiro (RJ)
- ATENTO BRASIL S/ASão Paulo (SP)
- CABONNET SERVICOS E COBRANCAS LTDAAssis (SP)
- TEL CENTRO DE CONTATOS LTDA.Salvador (BA)
- REDEBRASIL GESTAO DE ATIVOS LTDAPorto Alegre (RS)
- BRASIL TELECOM CALL CENTER S/A - EM RECUPERACAO JUDICIALGoiânia (GO)
- PLANSUL PLANEJAMENTO E CONSULTORIA LTDAFlorianópolis (SC)
- VGX CONTACT CENTER NORTE MG S.A.Montes Claros (MG)
- CONTAX S.A. - EM RECUPERACAO JUDICIAL EM RECUPERACAO JUDICIALPorto Alegre (RS)
- ACTION LINE DO BRASIL LTDASão Paulo (SP)
How to assess a company's data
When you open a company's record, use these guides to check the data and understand what each field can establish.
- How to look up a CNPJ
Check identifiers, dates and registry fields against official sources.
- What an active CNPJ means
Active status does not show that a company is debt-free, licensed or able to operate.
- How to read partner and administrator records
Understand QSA roles and the limits on ownership and representation information.
Where the companies are
Weight in each federative unit: of every 100 active companies, how many have this main activity
- 0.0
- 0.0
- 0.0
- 0.0
- 0.0
Federative units with the most companies
- 1 São Paulo 2,016
- 2 Minas Gerais 442
- 3 Paraná 381
- 4 Rio Grande do Sul 303
- 5 Rio de Janeiro 254
- 6 Santa Catarina 229
- 7 Ceará 166
- 8 Distrito Federal 124
- 9 Pernambuco 95
- 10 Goiás 89
See the 26 federative units
- 11 Bahia 78
- 12 Espírito Santo 54
- 13 Paraíba 40
- 14 Mato Grosso 36
- 15 Rio Grande do Norte 33
- 16 Mato Grosso do Sul 31
- 17 Amazonas 29
- 18 Alagoas 27
- 19 Pará 25
- 20 Maranhão 24
- 21 Sergipe 23
- 22 Rondônia 18
- 23 Piauí 11
- 24 Amapá 7
- 25 Tocantins 7
- 26 Roraima 5
Cities with the most companies
active companies by head office
- 1 São Paulo (SP) 1,090
- 2 Belo Horizonte (MG) 180
- 3 Curitiba (PR) 168
- 4 Porto Alegre (RS) 164
- 5 Rio de Janeiro (RJ) 156
- 6 Brasília (DF) 124
- 7 Fortaleza (CE) 113
- 8 Campinas (SP) 96
- 9 Barueri (SP) 75
- 10 Florianópolis (SC) 55
See the 30 cities
- 11 Recife (PE) 53
- 12 Santo André (SP) 50
- 13 Goiânia (GO) 49
- 14 Guarulhos (SP) 42
- 15 Mogi das Cruzes (SP) 40
- 16 Maringá (PR) 38
- 17 São José do Rio Preto (SP) 36
- 18 Ribeirão Preto (SP) 35
- 19 Uberlândia (MG) 33
- 20 São Bernardo do Campo (SP) 32
- 21 Salvador (BA) 31
- 22 Bauru (SP) 30
- 23 Joinville (SC) 30
- 24 João Pessoa (PB) 27
- 25 Contagem (MG) 25
- 26 Natal (RN) 24
- 27 Londrina (PR) 24
- 28 São Caetano do Sul (SP) 22
- 29 Jundiaí (SP) 21
- 30 São José dos Campos (SP) 21
What activity 8220-2/00 is
- Section N — Atividades administrativas e serviços complementares
- Division — Serviços de escritório, de apoio administrativo e outros serviços prestados principalmente às empresas
- Group — Atividades de teleatendimento
- Class — Atividades de teleatendimento
What it covers
- As atividades de centros de recepção de chamadas e de respostas a chamadas dos clientes com operadores humanos e distribuição automática de chamadas
- As atividades baseadas em sistemas de integração telefone-computador
- Os sistemas de resposta vocal interativa ou métodos similares para o recebimento de pedidos e fornecimento de informação sobre produtos
- O atendimento telefônico a solicitações de consumidores ou de atendimento a reclamações
- Os centros de emissão de chamadas telefônicas que usam métodos para vender ou promover mercadorias e serviços a possíveis clientes (telemarketing)
- Os centros de emissão de chamadas telefônicas para a realização de pesquisas de mercado e de opinião pública e atividades similares
What it does not cover
- Os serviços de comunicação de pager (6120-5/99)Classified under: 6120-5/99 Serviços de telecomunicações sem fio não especificados anteriormente
Typical activities
- Atividades de sistemas de integração telefone-computador
- Atividades de sistemas de resposta vocal interativa
- Centros de recepção de chamadas
- Serviço de atendimento a clientes - sac por telefone, por terceiros
- Serviço de call center
- Serviço de central de recados
- Serviço de prestação de informações por telefone
- Serviço de teleatendimento
- Serviço prestado por terceiros atendimento a clientes por telefone
- Serviço prestado por terceiros central de atendimento por telefone
- Serviços de consulta sobre produtos por telefone
- Serviços de contact center
See the other 1 typical activities
- Serviços prestados por terceiros contatos telefônicos, recados
Frequently asked questions about CNAE 8220-2/00
How many CNAE 8220-2/00 companies are there in Brazil?
4,558 active companies have CNAE 8220-2/00 as their main activity, according to the Receita Federal's October 2026 publication. It is 448th among the country's activities by companies.
Which federative unit has the most companies in this activity?
São Paulo, with 2,016. There, 0.0 of every 100 active companies have this main activity, against 0.0 in the national registry.
Does this total include branches and secondary activities?
No. Each active company is counted once, by its head office and registered main activity. A company may carry out this activity as a secondary activity and be excluded from the count. Geographic distribution uses the registered location; records without a recognized federative unit may be counted nationally without appearing in local groups.
Does active status mean a company is qualified for a contract?
No. Active status describes the Receita Federal registration. It does not establish tax compliance, creditworthiness, licences, ability to fulfil a contract or quality. Check the relevant official documents and the contract's requirements.
How we count
Active companies in the Brazilian CNPJ registry with this as their main activity, counted once by head office. Location is taken from the registry. Where available, openings are for the last 12 months, compared with the previous 12 months.